General Terms of Use

The contact details submitted during an order are used for order processing, shipment, and customer updates about the progress of the order.

Who We Are

shopitnow.gr is an online store operated by the company G. Ntoupis - G. Parigorakis O.E., trading under the distinctive title ENTRUST, GEMI registration number 124952201000, VAT number 800483959, Tax Office Nea Ionia, registered office at Parnithos 55, Metamorfosi, Attica, Greece, Postal Code 14452. Telephone: 210 28 43 464. Email: info@shopitnow.gr.

Welcome to our online store. Before browsing, using the website, or placing an order, please read these Terms and Conditions of Use carefully. Accessing or using the website, either as a visitor or as a registered customer, means that you have read, understood, and accepted these terms without reservation. If you do not agree with these terms, please do not use the website or its services.

Website Use

The website https://www.shopitnow.gr and its content belong to the company stated above. Users must use the website lawfully, honestly, and in a way that does not harm the website, its operation, other users, or the company.

Users may not use the website for illegal activity, unauthorized access, interference with systems, transmission of malicious code, misleading orders, or actions that violate Greek or European law.

Products and Information

We make every reasonable effort to present product information, descriptions, prices, availability, images, and technical characteristics accurately. Minor differences may occur because of screen settings, manufacturer updates, stock changes, or typographical errors.

The company may correct errors, update product information, change prices, withdraw products, or change availability without prior notice. If an error affects an order already placed, we will contact the customer before processing the order.

Orders

By placing an order, the customer confirms that the information submitted is true and complete. After the order is submitted, the customer receives confirmation by email and/or SMS. The order is considered accepted when it is confirmed and processed by our store.

We may contact the customer by phone, SMS, or email to verify order details, delivery details, payment details, or any issue that affects the order. If the customer cannot be reached or the order details cannot be verified, the order may be delayed or cancelled.

Prices and Payment

Product prices are displayed in euros and include VAT where applicable. Shipping costs, payment costs, or any additional charges are shown before order completion.

Available payment methods may include card payment, bank transfer, cash on delivery, store pickup payment, or other methods shown at checkout. Some payment methods may not be available for every order, product, or delivery area.

Shipping and Delivery

Delivery times are estimates and depend on product availability, courier workload, delivery area, payment verification, and other operational factors. We make every reasonable effort to dispatch orders promptly.

The customer is responsible for providing complete and correct delivery details. Incorrect or incomplete details may cause delays, extra charges, or failed delivery.

Returns, Cancellations, and Withdrawal

Customers have the rights provided by applicable consumer law for order cancellation, withdrawal, and product returns. Return requests must be submitted within the legal time limits and according to the return instructions provided by the store.

Returned products must be in the condition required by law and by the return process, with all accessories, packaging, and documents where applicable. Products that are damaged, incomplete, used beyond normal inspection, or excluded by law may not be accepted for return.

Warranty and Support

Products are covered by the applicable legal warranty and any additional warranty terms provided by the manufacturer or the store. Warranty coverage does not apply to damage caused by misuse, accident, unauthorized repair, incorrect charging, liquid damage where the product is not suitable for such use, or use contrary to the instructions.

For support, customers may use the order support tools provided on the website or contact the store directly.

Account and Customer Data

Customers are responsible for keeping account access details confidential. Personal data is processed according to the Privacy Policy and applicable data protection law.

Order, payment, and shipment details are used only for purposes connected with processing the order, customer support, legal obligations, and permitted communication.

Intellectual Property

The website design, text, images, logos, graphics, files, and other content are protected by intellectual property rights. Copying, reproduction, distribution, republication, or commercial use without written permission is prohibited, except where allowed by law.

Limitation of Liability

The company is not liable for temporary website interruption, technical issues, third-party service failures, courier delays, force majeure events, or damages caused by improper use of products or the website.

Nothing in these terms limits rights that cannot be limited under applicable consumer law.

Changes to the Terms

The company may update these Terms of Use whenever necessary. The version published on the website applies at the time of use or order submission.

Applicable Law

These terms are governed by Greek law and applicable European Union consumer legislation. Any dispute will be handled according to the competent Greek authorities and courts, unless mandatory consumer law provides otherwise.

Contact

For any question about these Terms of Use, please contact us at info@shopitnow.gr or by phone at 210 28 43 464.